Job Description: Community Relations Manager
Position: Community Relations Manager
Department: Communication and Media/Public Relations
Reports to: Director of Communication and Media/Public Relations
Summary:
The Community Relations Manager is responsible for developing, implementing, and managing community relations initiatives to enhance the organization's reputation and foster positive relationships with various stakeholders, including the local community, government agencies, nonprofit organizations, and media outlets. The role requires exceptional communication skills, strategic thinking, and a deep understanding of community engagement practices.
Key Responsibilities:
1. Develop and execute community relations strategies and programs to support the organization's objectives and enhance its reputation.
2. Identify, build, and maintain strong relationships with key community stakeholders, including community leaders, local organizations, and government officials.
3. Collaborate with cross-functional teams to ensure alignment of community relations initiatives with the organization's overall communication and business goals.
4. Act as a spokesperson and liaison between the organization and community stakeholders, representing the organization's interests and promoting a positive public image.
5. Plan and coordinate community events, sponsorships, and volunteer programs to actively engage with the local community.
6. Monitor and analyze community relations metrics to assess the effectiveness of initiatives and provide recommendations for improvement.
7. Stay updated on industry trends, community issues, and local regulations that may impact the organization's community engagement efforts.
8. Develop and manage budgets for community relations activities, ensuring efficient use of resources.
9. Prepare and distribute timely and accurate reports on community relations activities and outcomes to senior management.
10. Oversee the organization's corporate social responsibility efforts and develop strategies to align community initiatives with the organization's values and mission.
Skills and Qualifications:
1. Bachelor's degree in public relations, communications, marketing, or a related field.
2. Proven experience (X years) in community relations, public relations, or a similar role, preferably in a corporate environment.
3. Excellent verbal and written communication skills, with the ability to effectively engage with diverse audiences.
4. Strong interpersonal skills to build and maintain relationships with community stakeholders, including community leaders, government officials, and media representatives.
5. Demonstrated ability to develop and execute community relations strategies and initiatives.
6. Knowledge of community engagement best practices and experience in planning and coordinating community events and programs.
7. Exceptional organizational and project management skills, with the ability to handle multiple priorities and meet deadlines.
8. Proficiency in using various communication tools and platforms, including social media, to effectively engage with the community.
9. Analytical mindset with the ability to monitor and measure community relations metrics and provide data-driven recommendations.
10. Understanding of corporate social responsibility practices and experience in developing and implementing CSR strategies is preferred.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.